Privacy Policy

1. Information to the user

Privacy policy: Canor S.L. with VAT number B46111126 is responsible for the processing of the User’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, so the following information about the processing is provided:

End of treatment: maintain a commercial relationship with the user in relation to the products or services offered. In addition, the operations planned to carry out the treatment are:

  • Respond to queries and suggestions that users may have.
  • Process orders, requests or any type of petition that is made by the user through any of the contact forms made available to them.
  • Manage your requests and/or reservations and their payment.
  • Sending of advertising commercial communications by email, mobile applications, social communities or any other electronic or physical means, present or future, that allows for commercial communications to be carried out. These communications will be carried out by the person in charge and will be related to their products and services, or those of their partners or suppliers with whom they have reached some promotional agreement.
  • If you send or leave us a resume, it may be used in the personnel selection process. The resumes will be kept for a maximum period of one year, after which they will be deleted, guaranteeing total respect for confidentiality both in their treatment and subsequent destruction. In this sense, after the mentioned period has passed, if you wish to continue participating in the selection processes, please send us your resume again.
  • Data retention criteria: data will be kept as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for such purpose, it will be deleted with appropriate security measures to ensure the pseudonymization of the data.
  • Data communication: web developers and the company that hosts our servers will have access. All of them are authorized by us to access this data for the exclusive purpose described here. They will not be sent to any other third parties for processing, except for legal obligations.
  • Legitimization: is based on the consent requested through the corresponding acceptance box.

Rights of the User:

  • Right to withdraw consent at any time. Right to object and to data portability of personal data. It is established as a right of the data subject to receive all personal data concerning him or her and provided to a controller, as long as the processing is based on consent or is necessary for the performance of a contract and is carried out by automated means.
  • Right of access: The data subject shall have the right to request and obtain free of charge information about their personal data undergoing processing, the origin of such data, as well as the communications made or planned to be made regarding the same. When the data subject submits the request electronically, and unless they request it to be provided in another way, the information shall be provided in a commonly used electronic format. The right to obtain a copy shall not adversely affect the rights and freedoms of others.
  • Right to rectification and deletion: The data controller will have the obligation to make effective the right of rectification or deletion of the interested party within a period of ten days. Personal data that does not comply with the provisions of the law will be rectified or deleted, particularly when such data is inaccurate and incomplete. The data subject shall have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning him or her. The data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
  • Right to restriction of processing: the data subject shall have the right to obtain from the controller restriction of processing of the data. When the processing of personal data has been restricted, they may only be processed for storage purposes, with the consent of the data subject, for the establishment, exercise or defense of legal claims, for the protection of the rights of another natural or legal person or for reasons of public interest. Any data subject who has obtained restriction of processing shall be informed by the controller before the restriction is lifted.
  • Right to object: the data subject shall have the right to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them (public interest and legitimate interest), including profiling based on those provisions. The controller shall cease processing the personal data, unless they demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.
  • Right to lodge a complaint with the Control Authority if you have not been satisfied in the exercise of your rights. In this case, you can contact the http://www.agpd.es.

Contact details to exercise your rights:

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields of the contact form or presented in download forms, expressly and freely accept and unequivocally acknowledge that their data is necessary to attend to their request by the provider, and that including data in the remaining fields is voluntary.

The User guarantees that the personal data provided to the controller is accurate and is responsible for communicating any changes to them.

The person in charge expressly informs and guarantees users that their personal data will not be transferred under any circumstances to third parties, and that whenever any type of transfer of personal data is made, the express, informed and unequivocal consent of the Users will be requested beforehand.

All the data requested through the website is mandatory, as it is necessary for the provision of optimal service to the User.

In case all the data is not provided, it is not guaranteed that the information and services provided will be fully tailored to your needs.